Teresa Torrence

Teresa Torrence is a seasoned professional with extensive experience in both customer service and telecommunications management. Currently serving as a Customer Service Representative at Capitol Federal® Savings Bank since January 2024, Teresa has previously held various roles, including Care Services Director for Care Connection For Aging Services, where responsibilities included developing and coordinating services for older adults in Benton County, Missouri. Teresa's career in telecommunications spans over 32 years, with significant positions at ST-Ericsson and Ericsson, focusing on network management, 911 services, and operational optimization. Educationally, Teresa holds an Associate of Arts and Sciences in Business Administration and Management from Baker University.