David Selwitz

David Selwitz has extensive experience in customer service and quality assurance, currently serving as a Customer Experience Associate at Capsule since May 2020, where responsibilities include managing stakeholder communication and supporting the internal team. Prior roles include Quality Assurance Team Lead at Capsule, analyzing agent performance, and Center Customer Service Representative at the Teachers' Retirement System of the City of New York, assisting educators with pension plans. Earlier positions include Quality Assurance Analyst and Quality Assurance Associate at AbleTo Inc. and American Stock Transfer & Trust Company, LLC, respectively, contributing to the development of training programs and quality standards. David began a career in customer relations with roles in real estate and group sales, complemented by a BA in History from the University of Wisconsin-Madison.