Aanu Olaluwoye CCSP is a skilled Customer Experience Specialist at Bamboo, focusing on resolving user support inquiries and enhancing user satisfaction through cross-team collaboration since January 2023. Prior experience includes serving as a Customer Success Manager at SeamlessHR, where responsibilities included training and onboarding new customers and managing relationships throughout the customer life cycle. Aanu also worked at Reliance Health as a Corporate Retention Associate, facilitating client transitions from Sales to Retention, and as a Reliance Care Officer, managing client communications via inbound calls. Earlier experience at Jumia Nigeria as a Customer Service Agent involved handling a large volume of inbound calls. Aanu holds a Bachelor of Science (BSc) in Mass Communication from Lagos State University, obtained in 2012.