Josh White

Josh White is a skilled Operations Data Analyst at Capsule, where responsibilities include building KPI dashboards, generating in-depth reports, and conducting ad hoc business insights to enhance operational efficiency. Previous roles at Capsule demonstrate expertise in onboarding, customer service leadership, and performance analysis. Josh has a solid background in customer service, including positions at Uncommon Goods and Epiq, consistently achieving high-performance ratings. Additionally, Josh has extensive experience in leadership and training, having supervised teams and developed training programs at Franklin Park Conservatory and Botanical Gardens. An accomplished artist with a Master of Fine Arts in Comics from California College of the Arts, Josh has also contributed to academia as a guest lecturer and independent scholar.