Charlene Harrison

Charlene Harrison is an accomplished operations executive with extensive experience in the healthcare sector. Currently serving as Vice President of Operations at CAQH since August 2007, Charlene has successfully generated over $1 million in new revenue and improved operational efficiencies, resulting in an additional $1.5 million annually for national health plan clients. Previous roles include Director of Operations, where Charlene achieved $9 million in savings and a $4 million cost reduction by optimizing operational systems, and Associate Director of Operations, focusing on client satisfaction and overseeing product delivery for a vast customer base. Earlier in their career, as Executive Vice President at Modern Benefits Inc, Charlene generated over $4 million in revenue through strategic negotiation of medical claims fees and market analysis.