Steven Layne

Steven Layne is an experienced technical support professional currently serving as a Sr. Technical Support Engineer at Carbon Robotics since May 2023, where responsibilities include providing technical support to growers for optimizing weed control strategies. Prior roles include Technical Account Manager at ExtraHop, Operations Engineer at Amazon Web Services (AWS), and various positions at ExtraHop focusing on support management and engineering, including Support Manager, Escalation Engineer, System Engineer, and Support Engineer. Steven played a significant role in team management, technical mentoring, and high-priority case handling while contributing to product development and customer support across different environments. Steven holds a Bachelor's degree in Computer Science from Clemson University, earned in 2015.