Hai Nguyen

Senior Techops Engineer at Carbon

Hai Nguyen has extensive experience in technical operations and customer service, beginning a career at Comcast as a Check-In Representative and Quality Control specialist from November 2000 to November 2004. This role transitioned to a Senior Supervisor in Collections at Vitel Communications, LLC, from November 2004 to June 2007, followed by a position as a Field Collections Technician with Ac Square Inc. from February 2008 to May 2010. Hai Nguyen then served as a Customer Service Specialist at FRITO LAY from August 2010 until September 2017, before advancing to a Senior TechOps Engineer at Carbon, where responsibilities included roles as TechOps Engineer, Production Supervisor for the Advanced Development Facility, Special Projects Lead, and Special Projects Technician since September 2017.

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