Pedro Sousa

Pedro Sousa has extensive experience in the automotive industry, currently holding the title of Responsável após-venda at Carclasse. With a background in engineering, Pedro has managed after sales services, coordinated human resources, monitored customer satisfaction and sales indices, managed billing and productivity, overseen brand standards, handled complaints, and promoted customer loyalty and business growth. Prior to their current role, Pedro has also worked in quality management and as an insurance expert in the industry.