Giovani Handoko

Giovani Handoko is a skilled Technical Account Manager at CardinalCommerce since October 2021, with a strong background in technical support and analysis from previous roles at Cybersource and DXC Technology. At Cybersource, Giovani provided support for e-commerce integration issues and managed troubleshooting and escalation processes. As a Professional Programmer Analyst at DXC Technology, responsibilities included offering technical support to PayPal stakeholders, troubleshooting complex issues, liaising with stakeholders, managing ticketing systems, and providing business analysis on payment metrics. Giovani holds a Master of Business Administration from Staffordshire University and a Bachelor of Science in Information Technology with a specialization in Business Information Systems from Asia Pacific University.