Laura May

Laura May is an experienced professional with a diverse background in client experience, marketing, and business development within various organizations. Currently serving as the National Manager of Client Experience at Care Connect since June 2020, Laura has also held roles including Interim National Manager for Marketing & Communications and Manager of Product and Consumer Insights. Previous contributions include serving as a LASA Next Gen Ambassador, advocating for the development and retention of aged services professionals, and an Associate Director at Ellis Jones, a social impact consultancy. Laura has worked in various roles at YMCA Australia, Neonormal, District Agency, Iris, and Four Communications, accumulating significant expertise in marketing, account management, and delivering impactful brand experiences. Educational qualifications include a Graduate Certificate in International Development from RMIT University and a Bachelor of Applied Science in Sports Coaching and Administration with a Marketing Major from Deakin University.