Care Direct
Yiannis Mavromichalis has extensive experience in various leadership roles within the call center and direct marketing industry. Currently serving as Chief Operating Officer at Care Direct, Yiannis oversees multiple departments including call center, database, IT, fulfillment, coupons, sampling, creative, and administration. Prior to this, Yiannis held roles such as General Manager at Relationship Partners and Deputy General Manager at Action Plan. With a background in Economics from the University of Athens, Yiannis excels in managing customer care operations and ensuring high KPI standards are maintained.
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Care Direct
Care Direct brings the power of the Hybrid Experience to families and one2one consumers. We orchestrate the ultimate personalized hybrid experiences based on data insights, local cultural norms and omnichannel approaches at every stage of the consumer’s market journey. Trial and digital is our main strategies for all brands A group of 500 experienced, passionate professionals across 15 countries have supported more than 100 multinational mega brands on a daily basis for over 26 years. Our capabilities range from Brand Strategy to PR with nano-influencers, targeted school programs, digital marketing and product trial. We invite you to embrace the new experience! Let’s Move forward Together! Increase your reach with a Hybrid Strategy.