Yiannis Mavromichalis

Yiannis Mavromichalis has extensive experience in various leadership roles within the call center and direct marketing industry. Currently serving as Chief Operating Officer at Care Direct, Yiannis oversees multiple departments including call center, database, IT, fulfillment, coupons, sampling, creative, and administration. Prior to this, Yiannis held roles such as General Manager at Relationship Partners and Deputy General Manager at Action Plan. With a background in Economics from the University of Athens, Yiannis excels in managing customer care operations and ensuring high KPI standards are maintained.