Care Inspectorate
Abby McKay (ACIPD) currently serves as a Senior Organisation and Workforce Development Business Partner at Care Inspectorate, a position held since June 2017, where Abby delivers organisational development improvement and change projects aligned with strategic workforce planning while managing a team of OD Assistants. Prior experience includes roles as a Learning and Development Advisor at both Care Inspectorate and Finsbury Food Group, where Abby developed and implemented comprehensive learning programs and identified training needs to support site strategies. Additionally, Abby worked as a Resource & Development Coordinator for Lightbody of Hamilton and began a career in retail management at Primark Stores Limited, overseeing a substantial department. Abby holds a Bachelor's degree in Events Management from Queen Margaret University, obtained in 2015.
Care Inspectorate
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We independently regulate care services for people of all ages in Scotland. We register, inspect and grade services, deal with complaints, carry out enforcement action where necessary and help services improve. We also inspect all Scottish local authority social work services, including criminal justice social work. We carry out joint inspections too, with colleagues from other organisations such as police, health boards and education, to check how successful services are at working together to deliver the best support for adults and children. We inspect the quality of care, promote best practice, identify ways that services can improve and support innovation. In everything we do, our aim is to improve people’s experience of care, focusing on what can improve their lives and not simply on the services provided to them.