Care Inspectorate
Andy Hayburn is a seasoned IT professional with extensive experience in the social services sector. Since July 2018, Andy has held the position of Senior IT Support Specialist at the Scottish Social Services Council, where responsibilities include ensuring the successful delivery of IT solutions. Prior to this promotion, Andy served as an IT Support Specialist, focusing on the design, implementation, and support of IT solutions, particularly during project phases leading up to deployment. Additionally, since February 2008, Andy has been employed as an ICT Helpdesk Administrator at the Care Inspectorate. Andy's educational background includes studies at Dundee and Angus College.
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Care Inspectorate
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We independently regulate care services for people of all ages in Scotland. We register, inspect and grade services, deal with complaints, carry out enforcement action where necessary and help services improve. We also inspect all Scottish local authority social work services, including criminal justice social work. We carry out joint inspections too, with colleagues from other organisations such as police, health boards and education, to check how successful services are at working together to deliver the best support for adults and children. We inspect the quality of care, promote best practice, identify ways that services can improve and support innovation. In everything we do, our aim is to improve people’s experience of care, focusing on what can improve their lives and not simply on the services provided to them.