Care Inspectorate
Susan Kelso is an experienced professional in the field of health and social care, currently serving as a Strategic Inspector at Care Inspectorate since August 2021, while also leading the STILL Going Project at the University of Strathclyde. Susan is pursuing a PhD focused on active ageing at both institutions. Prior to these roles, Susan was the Allied Health Professions National Lead for Early Intervention at the Scottish Government from November 2014 to November 2019, and additionally held the position of Professional Lead for Occupational Therapy and Senior Officer at North Lanarkshire Council from January 1997 to November 2014. Educational qualifications include a Bachelor's degree in Occupational Therapy from Queen Margaret University, a Master's degree in Philosophy from the University of Glasgow, and a Diploma in Person Centred Counselling from the University of Strathclyde. Susan is currently undertaking a Diploma in Public Service Management at Glasgow Caledonian University.
Care Inspectorate
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We independently regulate care services for people of all ages in Scotland. We register, inspect and grade services, deal with complaints, carry out enforcement action where necessary and help services improve. We also inspect all Scottish local authority social work services, including criminal justice social work. We carry out joint inspections too, with colleagues from other organisations such as police, health boards and education, to check how successful services are at working together to deliver the best support for adults and children. We inspect the quality of care, promote best practice, identify ways that services can improve and support innovation. In everything we do, our aim is to improve people’s experience of care, focusing on what can improve their lives and not simply on the services provided to them.