Joshua Haeffner is a seasoned professional in customer success and higher education, currently serving as a Sr. Customer Success Coordinator at Care Solace since August 2021. Prior experience includes various roles at Saint Mary's College of California from March 2018 to August 2021, such as Interim Chair of Staff Council and Associate Director of Recreation Revenue. Joshua Haeffner has also held positions at the University of San Diego, Nova Southeastern University, and Smithville Inn, gaining extensive experience in facilities management, housing operations, and customer service. Joshua Haeffner holds a Master of Arts in Higher Education Leadership from the University of San Diego and a Bachelor of Science in Psychology from Nova Southeastern University, along with an Associate of Arts in Psychology from Atlantic Cape Community College.