Jean-Marc Agnihoul

Jean-Marc Agnihoul is an experienced professional currently serving as a Product Manager at CARE since January 2021, focusing on the rollout strategy for the Chomoka project and the digitalization of village savings and credit associations in Ivory Coast and Ghana. Prior to this role, Jean-Marc held the position of Operation Manager at Webhelp from November 2017 to January 2021, where responsibilities included team mobilization, performance analysis, and ensuring resource alignment with business needs. Additionally, Jean-Marc worked as a Customer Service Manager at MOOV CI from August 2016 to November 2017, supervising back-office operations and analyzing service performance and customer churn.