Rosa Dicker has a diverse work experience spanning over three decades. ROSA began their career as an Eligibility, Electronic, and Product Consultant at Aetna in 1989, where they handled enrollment data, trained employees, and created insurance cards. ROSA later became a Process Leader-Business Process Improvement, designing improved work procedures and supervising temporary employees. ROSA then moved on to the role of Senior Business Consultant, collaborating with various departments and ensuring accurate claim payments. In 2004, they took charge of a major initiative involving Aetna's book of business as a Senior Project Manager.
In 2011, Rosa joined UnitedHealthcare as a Senior Project Manager, overseeing programs and managing multiple project managers and teams. After that, they worked as a Case Manager and Job Developer at CREC Transition to Employment Services, where they helped students find externships and employment opportunities. ROSA then became a Career Manager at KRA Corporation / American Job Center, addressing barriers and strengths for clients aiming to re-enter the workforce or with disabilities.
From 2017 to 2021, Rosa worked at Adelbrook as a Human Services Case Worker, providing counseling and emotional support to at-risk adolescent girls. Currently, they hold the position of Director of Business Services at Career Resources, Inc., starting in 2021.
Rosa Dicker has a Bachelor of Business Administration (B.B.A.) degree in Business Administration, Management and Operations from Albertus Magnus College. ROSA also holds a Project Management Certification from Charter Oak State College. Additionally, Rosa has an Associates in Science degree in Human Services from Middlesex Community College.
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