Anferny Aponte

Anferny Aponte is a skilled Company Representative with extensive customer service experience in diverse settings. Currently employed at the United States Postal Service since November 2021, Anferny develops solution plans for customers, resolving 20-30 plans monthly while demonstrating strong communication skills. Previous experience includes a role at Amazon from September 2020 to June 2021, where Anferny trained new employees and mentored team members, significantly enhancing customer satisfaction and engagement rates. Anferny's background also includes serving as a Direct Support Professional from October 2016 to September 2020, providing essential services to individuals with disabilities and managing various logistical needs. Anferny completed Sales Engineer Training at Careerist in January 2023, further expanding professional expertise.