Raphael Wrenn

Raphael Wrenn has two years of professional experience. In 2021, they started working as an Operations Analyst at Bank of America. In this role, they were responsible for spearheading customer service support, transactions, reporting, chat & email correspondence, and call routing system. Raphael also managed and analyzed operational & financial controls to ensure compliance with bank standards and policies, mitigated risks, resolved operational, service, and staffing level issues, and utilized Avaya, Sharepoint, NICE IEX, Genesys, and other applications to promptly identify and resolve customer issues. In 2022, they began working as a Sales Engineer at Careerist.

Raphael Wrenn's education history includes a Bachelor of Arts in Human Relations from High Point University, which they obtained between 2003 and 2006. Raphael then earned a Master of Business Administration from the University of Maryland Global Campus between 2015 and 2017. In 2020, they obtained a Real Estate Broker/Sales Agent certification from the North Carolina Real Estate Commission. Additionally, in 2014, they obtained a Life Insurance License from Primerica. Most recently, Raphael attended a Technical Sales Engineering Bootcamp at Careerist in 2022.