Crystal Pfost

Director, Claim Operations (nasco)

Crystal Pfost is an experienced professional in claims operations and management, currently serving as the Director of Claim Operations (NASCO) at CareFirst BlueCross BlueShield since June 2022. Prior to this role, Crystal dedicated over two decades to UnitedHealth Group, holding various positions including Associate Director of UAT Claims Business Process for Medicare & Retirement, UAT Test Manager, and Claims Subject Matter Expert. Crystal's educational background includes a Bachelor of Science in Accounting from High Point University.

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