Michael Edgeworth is a seasoned IT professional specializing in service management, process improvement, and incident management. They held managerial roles at Serta Simmons Bedding, LLC, where they directed IT processes and managed significant service contracts, and at FinThrive, where they enhanced operational performance across multiple business units. Michael has also worked as an IT Architecture Subject Matter Expert at MBO Services and is currently a Lead Systems Engineer at CareFirst BlueCross BlueShield, focusing on major incident management. They hold a degree from Kennesaw State University, earning it between 1992 and 1998.
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