Yolanda Thomas is a seasoned professional with extensive experience in IT project management and business relationship management. Currently serving as a Business Relationship Manager at CareFirst BlueCross BlueShield since March 2016, Yolanda excels as a trusted advisor, enhancing operational efficiencies and supporting strategic initiatives. Previous roles include Senior Project Manager for multi-million dollar projects, IT Project Manager/Business Analyst at Jos. A. Bank Clothiers, and Principal Officer at Amtrak, where Yolanda led IT services and process improvements. A strong track record includes creating technology governance frameworks and managing substantial budgets. Yolanda's academic credentials include an Associate Certificate in Project Management from The George Washington University.