David Curnutt

Vice President of Business Intelligence at CareGard Warranty Services, Inc.

David Curnutt has extensive work experience in various roles and industries. David is currently the owner and chief consultant of David Curnutt LLC, where they provide consultation services to IT companies in the automotive financial services industry and contact centers in any industry. Their expertise includes setups, reporting and analytics, KPIs, staffing, and efficiency gains through best practices. David can work remotely or on-site for larger extended projects.

Prior to starting their own business, David was the vice president of business intelligence at CareGard Warranty Services, Inc. and the managing director of customer care at Viasat Inc. David also had a long tenure at GSFSGroup, where they held roles such as director of operations/LCO and senior manager of customer care/help desk/quality assurance. In these positions, they focused on improving processes, implementing technology, establishing metrics, managing staff, and developing strategic plans and budgets.

David also has experience as the owner of Curnutt Designs, where they provided design services, and as an operations manager at Best Buy, where they oversaw merchandising, cash flow management, employee hiring and training, customer satisfaction, and store revamps. David was also selected as the district operations trainer for new operations managers and staff.

Overall, David Curnutt has a strong background in management, operations, customer care, and consultancy, with a focus on improving efficiencies and implementing best practices.

David Curnutt earned a Bachelor of Science degree in Sociology from McMurry University. No information is provided regarding the start and end years of their education at this institution.

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Timeline

  • Vice President of Business Intelligence

    July, 2021 - present