Khadidja ZENBOU Epse KELLAL

Khadidja ZENBOU Epse KELLAL has a long history of work experience in the IT field. Starting in 1995, they have held the role of IT Manager at GRTG/spa SONELGAZ. From 2000-2009, they worked at Atrion International as a Senior Technical Support Analyst, providing consultations, responding to queries, and addressing concerns. At Sinal from 2009-2011, they were a Tech Support Manager, providing training and mentoring, collaborating with global team members, and troubleshooting technical issues. From 2011-2015, they worked at Palais d'Or as an IT Manager, liaising with the President and CEO on multiple projects, directing daily operations, and managing the local IT team. From 2015-2017, they were the IT Manager at DIPHACO SPA, spearheading the management of the local IT team, overseeing project management, and allocating resources. Finally, from 2017-2020, they were the Commercial Director at Atlas Matelas, directing daily operations, collaborating with cross-functional teams, and maintaining transparent communication channels. In 2020, Khadidja began working at CareSimple, where they currently hold the roles of Technical Support Manager and Technical Help Desk Specialist. In their roles, they provide highly responsive technical support, troubleshoots and resolves clients issues, manages and documents daily reported issues in a tracking system, and identifies and delivers improvements to knowledge base, support processes, and tools.

Khadidja ZENBOU Epse KELLAL attained a Bachelor's degree in Computer Science from Oran Algeria Jobs between 1987 and 1992.