Caitlin Potts

Caitlin Potts is an experienced content strategist currently working at CareSource since March 2021, specializing in creating and managing content strategies. Prior to this role, Caitlin served as an SEO content writer at OuterBox, Inc. from June 2019 to March 2021, and as a marketing associate at Crystal Travel & Tours, Inc. from October 2016 to June 2019, where responsibilities included content creation and client interviews. Caitlin’s earlier roles include content writer at American Crush, marketing specialist at Kichler Lighting, and juniors department business manager at Dillard's Inc. Additionally, Caitlin has held various internships and positions focused on communications and writing, including work with United Way of Youngstown and Tri-CFP Communications. Caitlin holds a Bachelor's Degree in Public Relations from Kent State University and has studied at Ulster University.