Jamie Hesford

Jamie Hesford has extensive experience in quality assurance, risk management, and customer outcomes across various organizations. Currently serving as QA Manager & Risk Business Partner at CarFinance 247 since August 2021, Jamie previously held roles such as Quality Assurance Manager at Ascent Performance Group Ltd and Customer Outcome Manager at Phillips & Cohen Associates, Ltd. A background in compliance and complaints handling was developed through prior positions, including Compliance Assistant at Phillips & Cohen Associates and Trainee Team Manager at Robinson Way Ltd, where team management and debt collection training were key responsibilities. Earlier career roles include Telephone Negotiator at Moorcroft Debt Recovery, focusing on debt collection via telephone, and Administrator at Pannone part of Slater & Gordon, handling general office duties related to debt collection.