Paul Mawson

Paul Mawson possesses extensive experience in customer experience management, business generation, and training and competence within financial services. Currently serving as Product Owner and Customer Experience Manager at Car Finance 247, Paul has expertly analyzed customer journeys across various communication channels to enhance overall satisfaction. Former roles include managing over 60 employees as Business Generation Manager and supporting a Training and Competence framework as a Specialist. Previous positions at Nestor Financial Group Limited and Santander UK involved investment analysis and personal banking, respectively, demonstrating proficiency in client engagement and financial planning. Paul holds a Foundation Degree in Management from Lancaster University and has a background in Sports Studies from Oldham Sixth Form College.