Kyle Shirk

Kyle Shirk has extensive experience in quality assurance and technical support, currently serving as a QA Analyst at Cargas Systems since May 2016. In this role, Kyle collaborates with the product team to enhance quality throughout the Software Development Life Cycle while actively engaging in product design and development discussions. Prior to this, Kyle held positions as a Level 2 Support Consultant and Level 1 Support Consultant, focusing on troubleshooting and customer education related to software and technical inquiries. Earlier experience includes working as a Technology Specialist in Customer Technical Support at Graham Packaging, where Kyle provided software support and hardware troubleshooting. Kyle holds a Certificate in Technical Project Management from the University of Pennsylvania and an Associate's degree in Network and Internet Professional from Berks Technical Institute.