Cargas Systems
Sean McCarthy has a diverse work experience in the field of technical support and information technology. Sean started their career as an Information Technology Intern at the County of Lancaster in 2006, where they provided help desk support and handled sensitive data. Sean then worked as a Sales Associate at RadioShack from 2006 to 2011.
In 2007, Sean worked as a Computer Staging Tech at Axis Technologies, where they installed software and hardware for military computers in a secure environment. Sean also conducted troubleshooting for hardware and software failures.
From 2009 to 2011, Sean worked as a Storage Engineer at Hewlett-Packard, providing technical support for a range of Sun storage arrays and servers. Sean gained expertise in SAN and UNIX environments and supported storage software such as Veritas and SVM.
Sean joined Essintial Enterprise Solutions in 2011 as a Technical Support Engineer, where they provided technical support over the phone and via email for various vendors and equipment. Sean also offered software support for the Solaris operating system.
Since 2014, Sean has been working at Cargas Systems in various roles. Sean started as a Technical Support Level II, where they provided high-level technical support for Cargas's software product, including troubleshooting, bug diagnosis, and implementing hot fixes. Sean then moved on to become a Product Technical Support representative, serving as a resource for escalations, reviewing code, and editing bug fixes and suggestions from the support team. Currently, they hold the position of a Product Technical Support Team Leader at Cargas Systems, overseeing the technical support team and handling escalated issues.
Throughout their career, Sean has demonstrated their technical skills, problem-solving abilities, and strong customer-centric approach in the field of technical support and information technology.
Sean McCarthy began their education in 2005, attending YTI Career Institute where they earned an Associate's degree in Computer Systems. Sean completed their studies in 2007.
Cargas Systems
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Cargas is an employee-owned software and consulting company specializing in two areas: Cargas Business Solutions focused on cloud accounting, ERP and CRM software & consulting as well as application development for a broad range of industries; and Cargas Energy, software for fuel delivery and HVAC service companies. Cargas is located inLancaster and Pittsburgh, PA and is a Value-Added Reseller (VAR) of Microsoft Dynamics GP (Great Plains), Dynamics CRM and Intacct Cloud Financial Software. With over 500 successful implementations of enterprise resource planning (ERP), customer relationship management (CRM) systems and application development engagements we have a unique perspective on what works – and what doesn’t. With 25 years in this business, we’ve developed a different outlook on how to provide the best solution for you and your company. A different way of getting results.Bottom line: no two organizations are the same. So why settle on a solution that is built for the masses? We don’t believe you should. We get in the trenches with you and get our hands dirty. We employ Certified Public Accountants and a consulting team with a broad range of real-world industry expertise in manufacturing, distribution, energy, professional services, and not-for-profit. Most importantly, we want to learn all we can about your business before we would even dream of presenting a solution. What are your internal strengths? What are your roadblocks? What are the business goals you need this system to accomplish? We help you find the answers to those questions and custom tailor a solution that is exactly what you need; no more, no less.