Joeri de Clerck

Joeri De Clerck is an experienced Service Operations Manager at Cargotec Belgium since September 2006, where responsibilities include establishing and managing service policies, handling budgeting and reporting, and enhancing customer satisfaction through complaint resolution and quality standards monitoring. Previously, Joeri worked in various roles such as Key Account Manager and Department Manager for Ro-Ro Operations, showcasing expertise in heavy machinery sales, customer relationship management, and team coaching. Joeri's earlier career includes technical management at SITA Belgium, field testing and design engineering at Volvo Trucks, and a production engineering role at Van Hool. An educational background in Automotive and Mechanical Engineering was achieved at Thomas More University of Applied Sciences, culminating in two Bachelor's Degrees obtained from 1994 to 1997.