Anna C. has extensive experience in customer success and digital retail, currently serving as a Digital Retail Consultant at CarGurus since February 2017, where the focus is on enhancing trust and transparency in the car shopping process. Prior roles include Senior Customer Success Specialist and Customer Success Support at KAYAK, along with positions such as Customer Service & Flight Specialist at Fairfield Inn & Suites by Marriott Boston North and Hotel Sales Manager at Yankee Leisure Holdings, Inc. Anna began a career in travel with roles as a Reservations Agent at Circles and a Travel Agent at Walt Disney World, as well as a brief stint as a Housekeeper. Educational achievements include a Bachelor's degree in Business/Corporate Communications from Southern New Hampshire University, an Associate of Science in Travel & Tourism Management from Johnson & Wales University, and a Certificate in Event Planning from Northern Essex Community College.
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