Brendan G.

IT Service Desk Analyst

Brendan G. is an IT Service Desk Analyst at CarGurus, where contributions include collaborating with engineers to implement a spend management platform and streamlining software access processes. Prior experience includes serving as a Desktop and Project Support Analyst at MIT Sloan School of Management, providing information security consultations and developing remediation strategies. As a Service Desk Technology Assistant at Simmons University, Brendan facilitated audiovisual support and managed software troubleshooting for a diverse user base. Earlier roles at Wentworth Institute of Technology included Collections Assistant, Circulation Desk Assistant, and Admissions Ambassador, showcasing a strong background in customer service, library management, and community engagement. Brendan holds a Bachelor of Science in Computer Engineering, along with minors in Electrical Engineering and Internet of Things from Wentworth Institute of Technology.

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