Joe Mata

Joe Mata has extensive experience in customer support and account management, currently serving as a Customer Support Specialist, level 2 at CarGurus since December 2019, after progressing from a level 1 role. Prior to this, Joe worked at TSYS as an Account Executive, focusing on outbound calls and data entry for major merchant accounts. At The Home Depot, Joe held the position of Department Supervisor for six years, overseeing a team in the Garden Department and earning a company award for exceptional customer service. Joe's career began with an internship at Tufts Health Plan, where responsibilities included managing HIPAA-sensitive information and achieving daily performance goals. Joe holds an Associate's degree in Business Administration and Management from College for America at Southern New Hampshire University, completed in 2020, and participated in the Year Up program from 2016 to 2017.