Katie Sheehy has a wealth of experience in client relations and customer success, currently serving as an Account Manager Level III at CarGurus since June 2019, where responsibilities include enhancing client satisfaction and minimizing churn through collaboration with account executives. Prior roles at CarGurus include Account Manager II and Customer Success Specialist Level II, focusing on dealer engagement and successful client outcomes. Before CarGurus, Katie held the position of Owner Loyalty Manager at Dartmouth Nissan and Nissan 24, where efforts were directed at improving customer experience and loyalty. Additional experience includes roles in marketing and business development, along with early career positions in retail and customer service. Katie is currently pursuing general studies at Quincy College, reflecting a commitment to continuous learning and professional development.
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