Katrina Zaid is an experienced account manager currently serving as an Account Manager L2 at CarGurus since June 2022. Previously, Katrina held the position of Member Success Manager at BoardOnTrack from April 2019 to June 2020 and worked at Rue Gilt Groupe from April 2016 to April 2019 as an Operations - Account Manager & Analyst. Earlier experience includes a role in Operations at Wayfair and as a Customer Service Supervisor at Bed Bath & Beyond. Katrina also worked as a Litigated Claims Specialist at Injured Workers Pharmacy, where responsibilities included analyzing customer information and managing communications with attorneys. Katrina earned a Bachelor's degree in Human Service from UMass Boston and has worked across multiple locations, including Boston and California.
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