Mary Bui is a seasoned professional with extensive experience in billing analytics and customer support. Currently serving as a Senior Billing Analytics Analyst at CarGurus since January 2021, Mary has progressed through roles such as Senior Billing Analyst and Billing Analyst II. Prior to joining CarGurus, Mary worked at Evoqua Water Technologies from June 2015 to January 2021, holding positions including Operations Analyst II and Customer Support Specialist Lead. Key responsibilities included analyzing customer documents, managing billing data in SAP, creating standard operating procedures, and overseeing customer service projects. Earlier experience at King Printing involved managing high-profile customer accounts and streamlining sales order processes.
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