Yiyi T.

Yiyi T. is an experienced One.CRM Large Solution System Architect currently employed at CARIAD since July 2022, where responsibilities include ensuring CRM feature delivery for Volkswagen major brands globally by understanding requirements and applying SAFe methodology. Previously, Yiyi worked at Volkswagen AG in a similar role, focusing on system architecture and integration with Salesforce, and also served as a Customer Engagement Manager. Earlier career experience includes a Salesforce System Consultant position at T-Systems Multimedia Solutions GmbH, and various roles at Defacto nextperience, including Business Strategy and Planning, Team Lead, and Customer Service Agent. Yiyi's diverse background is complemented by international business development work at SpVgg Greuther Fürth GmbH & Co. KGaA and administrative roles at Massey University. Academic qualifications include a Master’s and Postgraduate Diploma in Information Technology from Massey University and a Bachelor's degree in Management from Wuhan University of Technology.