Joffrey Kulig is an experienced IT professional and customer service specialist with a diverse background in technical support, system administration, and design. Currently serving as a Contact Center Specialist at UPMC since August 2022, Joffrey assists patients by taking inbound calls, scheduling, time tracking, and coordinating with healthcare professionals. Concurrently, Joffrey has held the position of System Administrator at Carlson & Associates since March 2012, managing in-house IT operations. Prior experience includes roles at Retina Hosting & Design as a Designer, Developer, and IT Administrator; IT Specialist at Answergroup.net; and various positions in web development, IT administration, and sales. Joffrey holds an education in Computer/Information Technology Administration and Management.
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