CarMax is the United States' largest used-car retailer and a Fortune 500 company.  

Retail

CarMax

CarMax's headquarters in Richmond, VA, United States

Keith Barr

Enrique Mayor-Mora

Joe Wilson

Jon Daniels

Diane Cafritz

John Stuckey

Shamim Mohammad

Eric Margolin

Shira Goodman

Sona Chawla

Mark O’Neil

Mark F. O'Neil

Tom Folliard

Marcella Shinder

Peter J. Bensen

Mitchell D. Steenrod

Pietro Satriano

This department is responsible for generating revenue through customer engagement and transactions.

Sales Department

This department focuses on enhancing customer interactions and satisfaction throughout the sales and service processes.

Customer Experience

This department focuses on designing, developing, and maintaining software applications and systems.

Software Development

The Procurement and Strategic Operations team at CarMax is responsible for optimizing the sourcing and procurement of vehicles and parts, ensuring competitive pricing and high-quality standards. They collaborate with various departments to align operational strategies and enhance customer service, while also overseeing merchandising and pricing systems to drive profitability and market competitiveness. This team plays a crucial role in streamlining processes and fostering efficient supply chain management across the organization.

Procurement and Strategic Operations

This department manages administrative and support functions to ensure effective business operations.

Business Operations

This department oversees general management functions across various locations, ensuring effective operational leadership.

CarMax

Org chart

Board & advisors

Teams

Sales Department

Customer Experience

Software Development

Procurement and Strategic Operations

Business Operations

Management Operations

Offices

CarMax

Org chart

Board & advisors

Teams

Sales Department

Customer Experience

Software Development

Procurement and Strategic Operations

Business Operations

Management Operations

Offices

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