Douglas Ankele

Douglas Ankele currently serves as a Customer Service Specialist at Cabrillo Coastal General Insurance Agency, LLC since May 2023. Prior to this role, Douglas spent several years at CarMax, where responsibilities included Service Consultant, Appraisal Specialist, and Sales Representative, achieving a 90% NPS score and ranking in the top 10% nationwide for customer service. Douglas's previous experience includes Operations & Programs Manager at Lil Angels Unlimited, Inc., Senior Product Manager roles at Proximex and UTC Fire & Security, and Product/Program Manager at GE. Douglas holds a Bachelor of Arts degree in Business, Management, & Marketing from the University of Michigan.