Josh Shaw is a senior product designer at CarMax with over fifteen years of experience in user experience, interaction design, and digital strategy. Previously, they founded a successful web design agency, served as a user experience and web content manager at Green Mountain Coffee Roasters, and held leadership positions at companies such as Orvis, Keurig, and Harry & David. Josh has a strong background in team development, user research, and conversion optimization, and they leverage design thinking to align user needs with business goals. They hold a Bachelor of Science degree in Multimedia and Graphic Design from Champlain College.
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