Mike Farris

Mike Farris is currently the VP and COO of CarMax Auto Finance. Prior to this, they spent over 20 years with Discover Financial Services in a variety of leadership roles. Most recently, they were responsible for managing 5 directors, 18 senior managers, 90 team leaders, and 1600 account managers. Mike was also accountable for the strategic servicing of $36 billion in bank deposits and $15 billion in student and personal loans. Additionally, they oversaw the outbound servicing of 60,000 delinquent accounts and 275,000 inbound calls per month.

Before their role overseeing multiple sites, Mike spent 15 years as the Vice President of Collections and Consumer Lending Operations. In this role, they managed 2 directors, 13 senior managers, 75 team leaders, and 1300 account managers. Mike was also responsible for the servicing of a $22 billion portfolio with a write-off plan of $2.0 billion and an annual expense plan of $45 million. Additionally, they oversaw the outbound servicing of 400,000 delinquent accounts and 150,000 inbound calls per month. In 2008, they took on the additional responsibility of consolidating and managing the consumer banking operations which included Discover student loan servicing, Discover bank servicing as well as Discover personal loan servicing and underwriting.

Mike Farris received a BS/BA in finance from The University of Tulsa and attended Desmet Jesuit High School.

Mike Farris reports to Jon Daniels, SVP, CarMax Auto Finance. They work with and Mike Callahan - VP and CFO, CarMax Auto Finance.