Richard S.

Richard S. is a strategic leader and expert in business process reengineering, analytics, and workforce management, currently serving as a Strategy Manager at CarMax since 2025. They have a proven track record in enhancing operational efficiency across various sectors including transportation, hospitality, and government, utilizing their knowledge as a Six Sigma Black Belt and Project Management Professional (PMP). Previously, Richard held roles such as Senior Manager of Onboard Service Materials and Logistics at Delta Air Lines, where they led significant improvements in forecasting and logistics, and as an Industrial Engineer for the United States Postal Service, saving over $100 million annually through a nationwide Six Sigma project. Richard earned a Bachelor of Science in Industrial Engineering from the University of Florida, where they studied from 2000 to 2007 and are currently pursuing further education in Industrial and Systems Engineering.