Sangay Smith

Sangay Smith is a Senior Delivery Manager in Technology at CarMax, specializing in project planning, risk management, and product deployment to enhance efficiency across the organization. Previous experience includes serving as a Customer Experience Measurement Consultant at Deloitte, where product positioning and client relations were pivotal to business growth, and Operations Manager at Marriott International, managing customer relations and project lifecycles while mentoring staff. Sangay began a career in hospitality as a Front Desk Supervisor at Courtyard by Marriott, focusing on IT solutions and team collaboration. Education includes a Bachelor of Science in Psychology from the University of Maryland Global Campus and a Master of Social Work in Clinical/Medical Social Work from Widener University.