Scott Greiner is a seasoned professional in service operations, currently serving as the Sr. Manager of Service Operations Innovation at CarMax. They previously held various roles at CarMax, including Chicago Regional Sustainment Leader and Operations Manager, where they cultivated expertise in process execution and team leadership. Prior to that, Scott worked at Sears Holdings Corporation, managing operations across multiple departments. They earned a Bachelor of Science degree in Industry & Technology from Ball State University in 2006.
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