Susan Barr

Susan Barr currently serves as a Sr Analyst in Service Management with a focus on Continual Service Improvement at CarMax since January 2024. Prior to this role, Susan Barr held various positions at Compucom from September 2006 to June 2023, including Offering Lead for Digital Support Experience, Continuous Service Improvement Manager, and Client Advocate, where responsibilities included creating business requirements, onboarding clients, optimizing self-service processes, and managing customer satisfaction. Previous experience also includes a role as Training Manager at PFSweb and a Trainer at GE Capital. Susan Barr’s educational background includes studies at Oklahoma State University and Tulsa Community College.