Thomas Maher

Technology Manager (servicenow Platform Owner)

Thomas Maher is an accomplished Technology Manager currently leading an agile team at CarMax as the ServiceNow Platform Owner, overseeing IT Service Management processes and tools. With extensive experience in the IT Service Management domain, Maher previously served as Manager of Enterprise Service Management at Amway, where leadership included the global implementation of ServiceNow and the management of a 30-member team. Other roles include managing application support teams at Amway, service desk management at YRC Freight, and various operational positions at Electronic Data Systems Corporation. Thomas Maher holds a BA in Communication from Michigan State University.

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