Victor Rivera is a results-driven leader with over 20 years of experience in sales, operations, and talent development. As a Senior Manager at CarMax, Victor leads a fast-paced contact center, focusing on scaling sales performance and enhancing customer journeys through a people-first approach. Previously, Victor held roles as an Executive Team Lead at Target, Store Manager at Wells Fargo, and Assistant Store Manager at CarMax. Victor served in the United States Army Reserve as a Food Inspection Specialist and is currently pursuing a degree in Food Science at the United States Army School of Food Science.
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