Daniel G.

Client Success Manager at CarNow

Daniel G. has a diverse work experience spanning multiple industries. Daniel is currently working at CarNow as a Client Success Manager, responsible for promoting and installing CarNow services and providing support and account management.

Prior to that, Daniel worked at Jamf as a Technical Support Specialist, where they responded to customer questions via email, phone, and Zoom. Daniel also conducted research, scheduled meetings, and had knowledge of various software and systems.

Daniel previously worked at Apple as an AppleCare Business & Education Technical Advisor, where they supported various projects, provided technical support for macOS and iOS, and collaborated with different departments and third parties. Daniel also mentored and coached teammates.

Before Apple, Daniel worked at Blackbaud as a Product Support Specialist, and at Malauzai Software Inc as a Customer Support Representative, where they assisted with the development and implementation of call center support structure and managed contract workers.

In addition, Daniel has experience in sales roles. Daniel worked as a Consumer Lending Specialist at Randolph Brooks Federal Credit Union and achieved outstanding sales results. Daniel also served as a Relationship Banker at Capital One and was recognized for consistently meeting and exceeding sales goals.

Daniel began their career as an Account Management Professional at Amplify Credit Union, where they excelled in opening consumer and business accounts and received recognition for their performance.

Throughout their career, Daniel has demonstrated strong customer service skills, technical expertise, and the ability to collaborate with internal and external stakeholders to achieve goals.

Daniel G. began their education at Austin Community College from 2006 to 2008, where they obtained an Associate's Degree in Basics. Daniel then went on to Stephen F. Austin State University from 2008 to 2011, where they earned a Bachelor's degree in English Language and Literature, General. Additionally, Daniel obtained several certifications from Jamf, including Jamf Certified Admin in October 2022, Jamf Certified Tech in September 2021, and Jamf Certified Associate in August 2021.

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Previous companies

Capital One logo
Randolph Brooks Federal Credit Union logo
Apple logo
Blackbaud logo

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Timeline

  • Client Success Manager

    November, 2022 - present