Donna Gohagan

Donna Gohagan has a strong background in customer service and customer experience management. Donna has held various leadership roles at companies such as Carole Fabrics, Panolam Industries International, and Nevamar Co. Donna has managed teams of customer service representatives, developed tools and systems to enhance the customer experience, and worked directly with customers to improve service and problem solving. Donna has also been involved in cross-company data and metrics to drive accountability and improve service performance. Their experience spans over 25 years in the industry.

Donna Gohagan completed their Bachelor of Science degree in Business Administration with a focus on Marketing at the University of South Carolina from 1985 to 1988.